Apple has fixed the issue preventing iPod Touch owners from being able to download or install Cinder on their device! If you have already downloaded Cinder, go back to the store and “buy” it again. iTunes will re-download Cinder and replace the broken version with the new and improved one.
I’m really sorry about the delay, but now everything is right in the Cinder world! Enjoy!
Over the weekend I received an acknowledgement from Apple that they are looking into the issue. They asked that I give them 3-5 business days for their investigation. I know this wait is no fun, for you and me.
I do want to offer an idea to make sure you get a chance to download Cinder while it’s available for free. Instead of trying to download from your iPod Touch, do so from iTunes on your computer. iTunes shouldn’t stop you from downloading, although it will stop you from trying to install it on your iPod Touch.
Downloading it now means you get it for free, and then whenever the issue is resolved you’ll be listed as an owner of the application. That way, whatever update is needed, you shouldn’t be charged for the application as you already own it.
I’ll keep posting updates as I have them. Thanks for your patience.
Hey gang, there’s an interview with yours truly over at Mac Fanatic. It ranges across topics from the recent Cinder acquisition to my favorite Mac apps. Thanks to Matthew for the questions.
Shortly after the launch of Cinder, I began receiving reports that iPod Touch users couldn’t find the app in the store via searches on their device as well as folks who bought it in iTunes on their computers but couldn’t install. It turns out there is a misconfiguration of Cinder on the App Store that has marked it iPhone only.
After some research, I have come to the conclusion that this is a misconfiguration on the App Store side of things. Unfortunately, there doesn’t appear that there’s a way for me to correct the issue on my own and I need Apple to take care of it. I’ve open an issue with the App Store folks and I’m awaiting their response. I will post updates here as I have them.
I apologize for the inconvenience this is causing for my iPod Touch customers. Cinder will run on your devices, it just isn’t able to take photos due to the lack of a camera. It’s just this glitch on the store that’s preventing the installation. I’m hoping this will be resolved soon. Fingers crossed.
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